Description
The Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, fostering relationships with strategic account and internal cross-functional partners. They will collaborate to maximize revenue and cash flow, minimize bad debt exposure, and focus on customer experience. Key tasks include monitoring customer aging, driving towards positive KPIs like Aging, Days to Pay, and DSO, managing projects to obtain customer contact information and sales tax exemption certificates, facilitating meetings to resolve discrepancies, applying critical thinking for data-driven decisions, communicating risks to leadership, recommending bad debt write-offs, preparing weekly reports, participating in collection projects, building relationships with business partners, identifying process improvement needs, tracking industry trends, and contributing to teamwork.
