Description
The Collections/Client Relations Coordinator manages and executes the collection of outstanding accounts receivable, contacts customers about overdue accounts, resolves billing discrepancies, maintains customer records, coordinates with billing and cash application teams, prepares aging reports, and escalates high-risk accounts. The role requires an associate’s degree or equivalent work experience, at least five years of collections experience in a law firm or professional services organization, strong Excel and communication skills, and the ability to work independently and in a team. The position is based in a clerical office and requires applicants to be authorized to work in the United States on a full-time basis.
