Description
The role provides customer support across phone, in-person, and written channels in the collections and receivables management process. Responsibilities include assessing creditworthiness and default risk, setting credit limits and payment terms, running reminder and collection procedures, coordinating judicial proceedings, handling insolvencies, resolving complex complaints, processing requests, and taking on special projects. The profile requires vocational training in accounting, bookkeeping, legal assistance, or a comparable qualification, initial collections experience, PC and Microsoft Office proficiency, negotiation and communication skills, and German proficiency.
