Collections Specialist at chubbfiresecurity

Type: Full-time
Level: not_specified

Description

Chubb Fire & Security France is seeking a Collections Specialist to join their Finance Shared Services Center. The specialist will manage customer outstanding balances, support cash collection activities, and collaborate with customers and internal stakeholders to improve cash flow performance. This role involves analyzing customer accounts, following up on overdue payments, resolving disputes, and applying dunning and reminder processes.

Required Skills

Order-to-Cash (O2C)
Collection Processes
Analyzing Customer Balances
Monitoring Overdue Receivables
Identify, Manage, and Follow Up on Disputes
Prioritization Skills
Focus Collection Efforts Based on Risk and Business Impact
Results-Oriented Mindset
Cash Collection and Overdue Reduction
Internal Controls, Compliance Requirements, and Customer Account Management
Microsoft Office Applications (Excel)
ERP Systems and Collection Tools

Additional Information

Required Previous Experiences: Previous experience in Collections, Credit Control, Accounts Receivable, or Order-to-Cash operations.
Experience working within a Shared Services Center environment.
Exposure to international or multinational organizations.
Preferred Qualifications: Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Customer-focused mindset with strong relationship-building abilities.
Effective negotiation and problem-solving skills.
Strong verbal and written communication skills.
Ability to work successfully within a multicultural and international environment.
Proactive and adaptable approach to managing priorities.
High level of professionalism, integrity, and confidentiality.