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Collections Specialist at IMPEL

Department: Finance and Accounting

Location
Syracuse, New York
Type
Full-time
Level
lead/mgmt

Summary from listing

The Lead Collections Specialist will join the Accounting team and support billing, credit, and collections functions. The role manages past-due accounts, contacts customers to secure payments, negotiates payment plans, resolves billing disputes, maintains collection records, tracks delinquency trends, and uses Excel and AR software to improve collections performance and reduce days sales outstanding. The position requires 2–5 years of experience in accounts receivable, collections, or credit analysis, along with strong communication, problem-solving, and attention-to-detail skills.

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