Description
The Collections Specialist manages a portfolio of customer and contractor accounts in the contracts and construction industry, recovering past-due receivables through calls, emails, dunning letters, payment negotiations, and dispute resolution. The role also investigates billing discrepancies, coordinates with Accounts Receivable, Sales, Project Management, and other teams, documents account activity, supports month-end close and cash application, and provides portfolio reporting. It is a full-time, on-site position Monday through Friday and requires a high school diploma or equivalent, at least two years of B2B collections experience, and familiarity with collections portals and accounting software.
