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Collections Support 2 (Recovery Agent) at wexinc

Compensation

$18 – $21/hr

Type
Full-time
Level
mid

Description

WEX is hiring a Collections Support 2 (Recovery Agent) to manage a portfolio of moderately complex delinquent commercial business accounts. The role handles inbound and outbound customer communications, reviews account histories, negotiates payment arrangements, documents collection activity, routes disputes and billing issues, follows FDCPA and internal credit policies, meets collection performance targets, and helps identify workflow improvements and automation opportunities.

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