Description
The employer is hiring a Commercial Staff / Public Transport Customer Advisor / Mobility Advisor to provide personal consultation on RMV transport routes, timetables, and fares; issue, advise on, and sell tickets at customer centers and the mobility call center; advise on mobility products such as Heiner Liner; process increased transportation charges; provide telephone information on fare products and lost property; and perform general administrative tasks. The role requires commercial training or comparable customer-contact experience, knowledge of fares, routes, and the local area, German and English proficiency, strong communication and customer-service skills, resilience, and MS Office proficiency. Benefits include compensation, social benefits, child emergency care, training opportunities, and various employee discounts or pension-related benefits.
