Description
Mindspace is hiring a Community Manager to serve as the primary point of contact for members, manage member accounts and relationships, drive customer success, improve retention and Net Promoter Score, identify upsell and contract extension opportunities, coordinate with sales and operations teams, and create a hospitality-focused community experience. The role requires a bachelor's degree in a related field, face-to-face customer service and sales experience, strong communication and multitasking abilities, high-level German proficiency, and preferably experience in a startup, hospitality, or other service-oriented environment.
