Description
VML Colombia is hiring a Community Manager to manage digital communities for a beauty and personal care brand. The role handles comments, direct messages, social-media moderation, customer service, real-time engagement, tone-of-voice responses, user insights, content opportunities, and crisis-prevention protocols. It requires 2 to 4 years of community-management experience, strong writing and communication skills, knowledge of social media and Colombian digital culture, and the ability to interpret conversations and prioritize sensitive situations. The position offers permanent employment, a hybrid arrangement with teams in the office an average of four days per week, and learning opportunities within the WPP network.
