Description
Spectrum is hiring a Customer Service Representative to resolve video, internet, streaming, account activation, maintenance, billing, and sales inquiries; troubleshoot customer issues; recommend upgrades; process orders; manage account systems; and coordinate escalations and field visits. The role requires a high school diploma or equivalent, customer service and sales or retention experience, English proficiency, troubleshooting and billing-system knowledge, and strong communication and problem-solving skills. It is an office-based position with various schedules, including holidays, and offers base pay of $20.00 to $24.00.
