Description
Chrono24 is hiring a Customer Care Specialist to handle complex customer complaints and disputes through its ticketing system and by phone, resolve transaction issues fairly, and collaborate with Customer Care, Legal, and Growth teams. The role also contributes to quality assurance, process improvement, and product feedback. Candidates should have customer-service and complaint-management experience, strong English and B2 German skills, an interest in watches and luxury products, and the ability to work calmly and empathetically in an international environment.
