Summary from listing
The Post-Market Surveillance Specialist analyzes and investigates external customer complaints, returned products, adverse events, and field clinical events; supports root-cause analysis, testing, reporting, trending, PSURs, and regulatory compliance across assigned medical-device product lines. The role also provides engineering expertise for investigation equipment, maintains complaint-handling procedures, and trains team members. It requires a bachelor’s degree in engineering, life sciences, or a related technical field, at least three years of medical-device quality or clinical experience, and at least four years of quality, complaint-investigation, resolution, or clinical experience in the disposable medical-device industry.
