Description
HOCH is hiring a full-time, permanent Complaints Management Coordinator / Claims Processing Specialist in Büchenbeuren. The role manages and documents customer complaints, investigates their causes, develops solutions, and implements quality improvements to reduce recurring issues. Applicants need commercial or technical training or a comparable qualification, experience in complaints handling, customer service, or quality management, strong communication and conflict-resolution skills, and technical knowledge related to sanitary fixtures, tiles, flooring, or doors. The position offers permanent employment, vacation, pension, employee discounts, training, and other benefits.
