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Compliance and Prevention Associate (Complaints Management) at N26

Department: Complaints Management

Language
Location
Berlin
Type
Full-time
Level
mid
Posted

Description

N26 is hiring a Compliance & Prevention Associate for its Complaints Management & Prevention team. The role reports to the Complaints Compliance & Prevention Manager and focuses on regulatory remediation, audit evidence compilation, root-cause analysis, process documentation, and compliance checks across complaint-handling markets, with Germany as the primary focus. Candidates need at least four years of experience in compliance controls, assurance, banking operations, or complaints management in the German financial space, along with German and English proficiency and knowledge of complaint-related regulations and case-management systems. The position offers employee benefits, a relocation package, and visa support for eligible candidates.

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