Description
The role manages the day-to-day operations of a hotel and oversees housekeeping, catering, banquets, rooms, and other guest services to ensure guest satisfaction and alignment with hospitality policies. Responsibilities include participating in hospitality planning and policy development, managing budgets, setting staff targets, motivating employees, coordinating work distribution, and maintaining hotel facilities. The position requires a bachelor's degree in Business Administration or a related field and 4–6 years of related experience, along with business acumen, English, IT literacy, quality orientation, health and safety awareness, and management skills.
