Description
Netrix Global is hiring a Computer Support Analyst II in Rockville, Maryland to provide technical support for clients and internal teams. The role involves troubleshooting hardware, software, operating systems, networks, applications, and peripherals; installing and maintaining systems; upgrading software; creating technical documentation; training end users; conducting remote troubleshooting; and maintaining IT security and confidentiality. Candidates need 1–3 years of M365 support experience, 2+ years as a Computer Support Analyst or similar role, 1–3 years of Microsoft Intune experience, Windows and macOS knowledge, and a bachelor’s degree or equivalent experience.
