Description
The Computer Support Associate will provide onsite Tier 2 desktop support at the John Deere Commons location in Moline, Illinois, and assist with remote Training and Demo sites. Responsibilities include imaging computers, replacing printer toner, disposing of outdated assets, resolving ServiceNow trouble tickets, maintaining asset and inventory records, and following documented troubleshooting procedures. The role requires knowledge of computing and networking, computer security, and basic desktop applications; one year or more of IT experience is preferred, while recent college graduates may be considered. The position is first-shift and onsite, with up to 25% travel to remote locations.
