Description
D.A. Davidson Companies is hiring an IT Support Specialist to respond to and resolve or escalate hardware, software, application, and computer-related incidents and requests for employees across multiple business groups. The role uses ITIL and ITSM practices, troubleshoots computers and peripherals, supports business applications and the computer lifecycle, provides end-user training, manages tickets and documentation, and follows cybersecurity and service-level requirements. The position requires a bachelor’s degree or equivalent IT support experience, strong computer and communication skills, shift flexibility, and the ability to lift up to 35 pounds.
