Description
The Concierge role at Ojai Valley Inn provides personalized guest service, coordinates a wide range of travel, dining, entertainment, transportation, and other arrangements, escorts VIP guests, responds to inquiries and complaints, maintains guest-request records, performs cashiering and reporting duties, and collaborates with hotel departments. The position requires a high school diploma, one year of similar hospitality experience, computer and basic math skills, strong English communication, organization, discretion, attention to detail, and the ability to remain calm and courteous under pressure.
