Description
The Front Desk Associate responds to guest requests for transportation, reservations, dry cleaning, and other special arrangements; handles guest calls, messages, questions, and concerns; coordinates with other departments; provides property and local-area information; monitors the club lounge; documents shift information; and supports guest safety, accessibility, and service standards. The role requires a high school diploma or G.E.D. equivalent, no related or supervisory experience, and no license or certification.
