Summary from listing
Johns Hopkins Hospital is hiring a full-time Guest Services/Concierge to coordinate customer-service activities for patients, visitors, and families. Reporting to the Supervisor of Guest Services with minimal supervision, the role serves as a central contact for non-clinical requests, provides information about hospital services, local attractions, transportation, and living needs, and represents the organization professionally. The position requires a high school diploma, three to four years of Guest Services or Concierge experience, strong communication skills, knowledge of hospital policies and the Baltimore area, and computer proficiency. It is a day shift from 8:00 a.m. to 4:30 p.m. at the hospital in Baltimore, Maryland.
