Description
Wynn Al Marjan Island is hiring a Concierge to join its Concierge Services team at the luxury resort opening in the United Arab Emirates in 2027. The role handles incoming calls, guest reservations and service requests, information about resort services and local attractions, complaints, records, wake-up calls, room service orders, and special arrangements, while coordinating with internal departments and supporting front desk operations. Candidates should have customer service or call center experience, strong communication skills, Microsoft Office and property management system proficiency, English fluency, professional phone etiquette, and prior Forbes Travel Guide standards training. The position requires shift work including weekends, holidays, and evenings and offers an AED salary, healthcare, life insurance, incentives, and other benefits.
