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Concierge Customer Service Representative at Percepta

Compensation

$18/hr

Setup
Remote
Location
Asheville, North Carolina
Type
Full-time
Level
mid
Added to Metaintro

Description

Percepta is hiring a Concierge Customer Service Representative to work from home in Asheville, North Carolina. The role provides customized, high-touch customer service for luxury automobile brands, handling inquiries, technical questions, billing and payment issues, product and technology support, CRM documentation, vendor troubleshooting, and customer escalation. Candidates need a high school diploma, four years of experience in training, public relations, sales, marketing, or customer service, customer-contact-system experience, and the ability to live within commuting distance of Asheville. The position pays $17.50 per hour and includes health, dental, vision, life insurance, retirement, paid time off, and other employee benefits.

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