Description
Percepta is hiring a Concierge Customer Service Representative for a work-from-home role based in Asheville, North Carolina. The position focuses on delivering high-touch customer service for luxury automobile brands, handling inquiries, technical questions, billing issues, and escalations while using CRM tools and product knowledge to resolve customer needs accurately and efficiently. The role requires a high school diploma, four years of relevant experience, strong customer service and computer skills, and the ability to live within commuting distance of Asheville; it offers hourly pay and benefits including health coverage and retirement.
