Description
The Senior Living Concierge serves as the first point of contact for residents, visitors, guests, and vendors in a senior living community. The role handles incoming calls, visitor check-in, mail distribution, reservations, event and apartment scheduling, census and directory updates, emergency-call-system and alarm-system responses, work orders, office supplies, and resident emergencies when the Resident Services Director is unavailable. It requires a high school diploma or equivalent experience, telephone-system knowledge, at least one year of business-office experience, strong communication and customer-service skills, and the ability to work with residents and family members.
