Description
As a Concierge Sales Representative at Percepta, you'll be responsible for managing pre-sales inquiries related to luxury vehicle purchases, aiming to enhance customer experience and boost brand loyalty. This involves proactive promotion of luxury vehicles and services throughout the entire sales process, from initial vehicle reveals to final reservations. Key tasks include troubleshooting technical issues during the e-commerce process, providing product comparisons, assisting with test drive appointments, verifying incentives, and handling customer updates.
