Description
The Concierge Supervisor will support the Front Office Manager in leading the Concierge team at Hotel Chadstone Melbourne MGallery, a luxury hotel in Melbourne. The role involves overseeing daily concierge operations, coaching and developing team members, personalising guest experiences, resolving guest requests, coordinating peak-period service, and collaborating with other hotel departments. Candidates need prior concierge, guest services, front office, or similar luxury-hotel experience, supervisory or leadership experience, a current full Victorian Driver’s Licence, strong communication and organisational skills, and flexibility to work a seven-day roster.
