Description
The Concierge Supervisor leads the Concierge team in a hands-on, guest-facing role, managing daily desk operations, staffing, training, escalations, guest feedback, holiday activations, and administrative reporting. The position reports to the Concierge Manager, serves as Manager on Duty on weekends, and requires on-site availability, varied schedules including nights, weekends, and holidays, and at least three years of hospitality, property management, or related experience.
