Compensation
$6/hr
The Customer Experience Team Leader will manage a short-staffed customer support team across email, social channels, and live chat, ensuring SLAs, quality, coverage, escalations, and consistent white-glove service. The role includes coaching agents, developing SOPs and performance dashboards, monitoring KPIs, supporting onboarding, and stepping into queues during surges. It is a remote, 40-hour-per-week U.S. business-hours position paying $6 per hour, with no benefits package.
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Virtual Executive Assistants
Magic is a virtual assistant agency offering reliable outsourcing solutions for executive, personal, and administrative support needs.