Summary from listing
The Connected Solutions Consultant represents Altafiber in a retail setting and through outbound calling, providing high-quality customer service, needs assessments, consultative selling, and connected-home solutions. The role involves customer acquisition, upselling, account management, product and service knowledge, POS and inventory operations, sales and service goal attainment, and documented follow-up. It requires an associate's degree or equivalent and 1–2 years of relevant telecommunications, retail sales, or customer service experience, with work split between the retail store and Altafiber's Downtown Cincinnati corporate office.
