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Consumer Care Representative at Delta Dental of Wisconsin

Department: Customer Support

Setup
Hybrid
Location
Stevens Point, Wisconsin
Type
Full-time
Level
entry
Posted

Description

Delta Dental of Wisconsin is hiring full-time Consumer Care Representatives for its Individual Administrative Services business unit. The role supports dental insurance members and provider partners through inbound calls, online quote requests, chat, benefit and eligibility explanations, claim-status updates, record documentation, issue resolution, and compliance. Candidates need a high school diploma or equivalent, two years of related business experience, computer and MS Office skills, and strong communication abilities. The position offers a 10:30 a.m.–7:00 p.m., Monday–Friday schedule with hybrid work, training, promotional opportunities, and health and dental insurance benefits.

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