Description
The Consumer Credit Servicing Specialist provides phone and email customer service to consumer credit and private clients, resolves account and payment inquiries, follows up with new and existing clients, and collaborates with relationship bankers and sales partners to generate referrals and support new account openings. The role requires a high school diploma or GED, 1–2 years of consumer credit or consumer servicing experience, strong communication and client-service skills, and knowledge of consumer credit and deposit products; a four-year business, marketing, or related degree and Spanish bilingual ability are preferred. The position is onsite Monday through Friday from 9:30 a.m. to 6:00 p.m., with a rotating Saturday shift from 10:00 a.m. to 2:00 p.m.
