Summary from listing
Interior Federal Credit Union is hiring a Contact Center Representative in Reston, Virginia, to serve as the first point of contact for members. The role handles inbound and outbound inquiries across calls, chats, and tickets; opens accounts and processes loan applications; provides account information; performs financial transactions; and cross-sells credit union products. Candidates need a high school diploma or equivalent, at least one year of experience in a teller, member service, or telephone/sales-focused role, strong communication and multitasking skills, PC proficiency, and the ability to lift up to 25 pounds and travel occasionally. The position offers health, dental, vision, prescription drug, retirement, disability, life insurance, and paid time off benefits, with no weekend work required and a salary of $22–$23 per hour.
