Description
Enova is hiring a Contact Center Supervisor - Collections to oversee and develop a team of collections representatives. The role manages performance metrics, quality assurance, coaching, performance reviews, hiring, onboarding, and team productivity while reporting to the Department Manager. Candidates need three years of related leadership experience, financial-industry or loan-operations experience, strong communication skills, and the ability to coach and evaluate employees. The position offers a hybrid schedule with in-office work Tuesday through Thursday and remote flexibility on Mondays and Fridays, with an annual salary range of $51,000 to $57,000 and health, dental, vision, and other benefits.
