Description
Enova is hiring a Contact Center Supervisor - Loan Application Support to oversee a team of loan-application representatives, manage performance metrics and procedures, review quality and customer-feedback reports, coach and evaluate employees, identify performance trends, and support hiring and onboarding. The role requires three years of leadership experience, financial-industry or loan-operations experience, strong communication skills, and the ability to coach and remain calm under pressure. It is a hybrid position with in-office work Tuesday through Thursday and remote flexibility on Mondays and Fridays, with an annual salary range of $51,000 to $57,000 and health, dental, vision, and other benefits.
