Description
The clinic in Miranda is hiring a casual Contact Centre Agent to provide phone-based patient support, handle bookings and inquiries across the Hamilton region, guide patients through appointments, and collaborate with contact centre and technical teams. The role offers 8.5-hour shifts on Monday to Friday, with shifts scheduled between 8:00am and 5:00pm or 8:30am and 5:30pm. Candidates should have strong communication, organisational, technology, and patient-support skills; contact centre experience is preferred, while comprehensive training is provided. Benefits include wellbeing support, learning and development, career opportunities, and a competitive salary and benefits package.
