Contact Representative at Social Security Administration

The Social Security Administration is hiring Customer Service Representatives to handle incoming calls on its National 800 number, conduct interviews, explain Social Security, Medicare, and other program information, determine eligibility, and use automation tools to access and update claims information. The role requires U.S. citizenship, specialized federal experience or qualifying education, a panel interview, and completion of 18–21 weeks of in-person technical training. Applications were accepted through a first cut-off date of September 25, 2026, a second cut-off date of October 15, 2026, and a closing date of November 5, 2026.