Description
Citizens is hiring a Content Architect Manager to define, govern, and evolve the enterprise content model across channels and systems, ensuring content is structured as reusable machine-readable entities that support web, mobile, authenticated, and AI-driven experiences. The role partners closely with product, engineering, design systems, risk, and compliance teams to establish standards for content modeling, structured data, API-driven delivery, and governance, with a strong emphasis on scalable reuse, legacy CMS refactoring, and clear guidance for cross-functional adoption.
