Description
Amazon is hiring a Content Developer for its Customer Trust Content Management team to create and maintain standard operating procedure documents for risk and fraud investigators and email communications for customers. The role involves documenting operational processes, developing global messaging, collaborating with internal and external stakeholders, managing content projects and localization, and troubleshooting content-related tool issues. Candidates need editing, proofreading, project management, content-management-system, stakeholder-management, and English-language experience; technical writing, HTML/XML/DITA, and Customer Trust Operations experience are preferred.
