Description
Sutherland is seeking a Content Lead to oversee process documentation and knowledge base development for clients. The role leads content strategy, CMS and knowledge base management, SOP and FAQ creation, style and quality assurance, client advisory, strategic planning, and cross-functional collaboration. It requires a bachelor’s degree, C1 English proficiency, 3–4 years of content creation or content management experience, strong writing and analytical skills, and experience managing client relationships.
