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Contingent Professional – Technology & Communication Services, Systems Help Desk at Howard County Government

Department: Technology & Communication Services

Compensation

$32 – $76/hr

Location
Columbia, Maryland
Level
mid
Posted

Description

The Help Desk Support Specialist provides telephone and desktop technical support, troubleshoots network issues, builds and configures Windows 10+ PCs, manages software and hardware assets, and maintains device inventories in ServiceNow. The role requires a high school diploma or GED, three years of related experience or equivalent combination, a valid driver's license, and customer service communication skills; Microsoft Office 365 experience is preferred.

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