Description
Protolabs is hiring a Continuous Improvement Specialist for its Customer Success Department in a hybrid role onsite Tuesday–Thursday in Maple Plain, Minnesota. The role analyzes process backlogs, maps current and future workflows, gathers and interprets service-system data, prioritizes improvement initiatives, develops CRM, ERP, and eCommerce requirements, partners with technical and business teams, and coaches employees in Lean, structured problem solving, standard work, and daily management. The position requires a bachelor's degree or commensurate experience, 3–5 years of continuous improvement experience, process-mapping and business-process knowledge, CRM and ERP familiarity, and strong analytical, communication, and organizational skills. Benefits include health, dental, vision, retirement, paid time off, and other rewards.
