Summary from listing
Serco is hiring a Contract Manager – Defence Marine Support Services (DMSS) to lead the operational delivery and performance of a complex, live Defence services contract supporting Royal Australian Navy operations. Based at Garden Island in Sydney, the role is accountable for service delivery, KPIs, financial performance, customer outcomes, workforce and resource management, risk, compliance, governance, and continuous improvement, while leading operational teams and maintaining relationships with Defence customers and stakeholders. The position requires substantial experience leading complex service contracts, operational leadership, customer relationships, financial performance, and regulated environments, along with an Australian citizenship requirement for Defence security clearance.
