Description
TechOp Solutions is seeking an experienced Contract Manager to lead the execution of a federal customer service and financial operations support contract. The role serves as the primary Government contact, oversees daily operations and contract performance, manages staffing and quality assurance, coordinates with Government stakeholders, mitigates risks, and provides strategic leadership. The position requires a bachelor's degree, 10 years of overall experience, at least three years in customer service or help desk operations, at least one year of supervisory or team-coordination experience, familiarity with customer service systems and compliance requirements, strong leadership and communication skills, Microsoft Office proficiency, and security eligibility.
