Description
Dematic Corp. is hiring a Technical Support Group Controls Engineer for its Customer Service Department to serve as a top-tier escalation engineer for material handling systems and automated equipment. The role diagnoses and resolves complex issues involving conveyors, sorters, AS/RS, robotics, and PLC-controlled systems; manages escalated cases and backlogs; analyzes systemic equipment issues; supports preventive maintenance and reliability improvements; and provides customer guidance. The position requires an engineering or related degree, 3–5 years of technical support experience, and 3+ years of controls and electrical troubleshooting experience, with a 20–30% travel requirement and 24/7 on-call rotation. Base pay is estimated at $65,000–$140,000.
