Description
The employer is seeking a Conversational Designer (Agentforce) to design, manage, and implement multichannel conversational flows using AI, including Salesforce Agentforce agents. The role covers bot personality and tone, dialogue and error-flow design, information architecture, guardrails, integrations, scripting, and documentation of edge cases and fallbacks. Candidates need conversational-design experience, knowledge of Agentforce or transferable chatbot platforms, NLP and systems-integration understanding, and availability for remote work Monday through Friday from 9:00 a.m. to 6:00 p.m.
