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Coordinating Center Associate - Customer Service Support at UBC

Setup
Remote
Type
Full-time
Level
mid
Posted

Description

The Pharmaceutical Program Support Specialist provides customer service and program support to stakeholders across pharmaceutical programs, handling inbound and outbound contacts, data retrieval and verification, follow-up, documentation, CTMS and application updates, compliance activities, and program materials. The role requires a high school diploma, some college preferred, at least three years of relevant experience, customer service experience preferred, Microsoft Office proficiency, strong communication and multitasking skills, and the ability to work flexible schedules including 24/7 on-call coverage. Remote opportunities are offered, with listed EST work shifts and medical, dental, vision, HSA/FSA, and other benefits.

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