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Coordinator, Customer Care at Samuel, Son & Co. Ltd.

Department: Customer Service

Location
Wisconsin
Type
Full-time
Level
entry
Posted

Description

The Order Management Specialist supports the Estimating Department by preparing quotations, processing and maintaining customer orders, coordinating shipping and pricing changes, resolving warranty and account issues, and maintaining customer and opportunity data in D365. The role requires computer and Microsoft Office proficiency, strong Excel and organizational skills, excellent communication, and at least one year of industrial experience or a high school diploma or GED. The position also requires backup support for other team members and completion of an employee training checklist within 90 days.

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