Description
LCI is hiring a Coordinator, Help Desk in Durham, North Carolina to provide Tier 1 and Tier 2 IT support across base supply stores, manufacturing sites, distribution centers, and off-site users. The role manages help desk tickets, supports Microsoft 365, Exchange, Active Directory, Azure AD, Entra, remote management, hardware deployment, Windows operating systems, and Microsoft software updates, and requires occasional weekend and before- or after-hours on-call support. An associate degree is preferred, while five years of related work experience is required.
